Disaster Restoration Services in Saco

Boris Erlikh has been with ServiceMaster since 2009 and brings more than 15 years of experience in large-scale commercial disaster recovery and restoration. Over the course of his career, he has supported mitigation and recovery efforts across more than 200 million square feet of commercial property nationwide, working closely with leading global property and asset management firms including CBRE, JLL, and Cushman & Wakefield.

He specializes in managing complex, high-stakes loss events involving water, fire, and catastrophic damage, with a focus on rapid response, operational precision, and minimizing business interruption. He is known for his hands-on approach, accountability, and commitment to availability—ensuring clients have immediate access to decision-makers and that experienced crews are mobilized quickly to stabilize assets and protect value.

A core professional priority for Boris is helping clients mitigate risk, reduce liability, and maintain continuity during disruptive loss events. Throughout his tenure, he has supported teams through some of the most challenging catastrophes in recent U.S. history, consistently delivering high-quality workmanship and dependable outcomes under pressure.

Outside of work, he enjoys baking artisan bread, exercising, and spending time with friends and family.

With over 23 years of experience in the insurance-related industry and 17 years dedicated to restoration, Marisa Sagil is a recognized leader in large loss and commercial disaster recovery. As a National Account Manager for a national and international restoration company, she specializes in coordinating disaster response and cleanup efforts following catastrophic events such as hurricanes, wildfires, pandemics, and civil unrest.

Marisa’s insurance and risk-related career began as a General Manager for an Additional Living Expense/Loss of Use company, where she managed national accounts and oversaw organizational operations. Her transition into restoration was driven by a passion for strategic leadership and a commitment to excellence. She continues to lead through executive roles, having previously served as SVP and EVP of Sales, among others. Today, she is known for her entrepreneurial mindset, ethical approach, and results-driven execution.

She works with a wide range of technologies including Xactimate, Xactanalysis, T&M Pro, Docusketch, Moisture Mapper, MICA, Matterport, and proprietary software developed by Next Gear. Her ability to adapt to the evolving tech landscape—despite the industry's slow adoption—has positioned her as a forward-thinking innovator, helping bridge gaps in real-time data and logistical responsiveness.

Marisa has witnessed significant shifts in the restoration industry, from routine claims to high-severity events requiring search and rescue, biohazard cleanup, and full-scale reconstruction. These changes have shaped her strategic approach, emphasizing flexibility, collaboration, and deep industry knowledge. Her work brings a strong human and empathetic element to complex restoration projects.

Her client base includes insurance carriers, adjusters, brokers, agents, risk managers, end users, and facilities teams, with a strong focus on large loss and commercial disaster recovery. She works with Fortune 500 companies to create risk and disaster planning strategies that keep organizations stable and financially responsible. She operates within IICRC and RIA standards and holds WRT and ASD certifications.

Driven by a desire to be a champion for both her team and her clients, she continues to lead with integrity, vision, and a relentless pursuit of excellence in a 24/7/365 industry.

Key Achievements

• Led cross-functional initiatives that streamlined operations and reduced project turnaround time by 25%.
• Contributed to a strategic roadmap resulting in a 15% increase in customer engagement.
• Introduced process improvements that enhanced productivity and saved over 100 hours annually.
• Received top honors with Sales Society for leadership and organizational contributions; past President and Board Member of the Claims Conference of Northern California; current Education Chair for curriculum and scholarship programs; member of CAA and RIMS Golden Gate; ranked in the top 5 in sales within a multi-billion-dollar organization.
• Mentored junior team members and supported student development through CCNC and RIMS.

On a personal note, she is married with three children (including one daughter who has passed away and two sons). She lives in Napa Valley, where her family produces wine, and she enjoys sports and spending time with her dogs.